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Business Process Outsourcing
 
   
 

A leading software development arm of an international business titan hired a DCS consultant to take the lead in the development of a new BPO offering.


We performed a detailed business analysis, provided industry knowledge, subject matter expertise and input into a unique system architecture needed for the achievement of project goals. We were able to capture all relevant research, analysis and guidance in a comprehensive proposal which was used as the basis for a strategic partnership between our client and SAP, to result in a new product offering to its mid-cap client base ($100-500M).